Reference

v87 web Terms & Conditions for Your Account

The v87 web Terms & Conditions explain how you open, use and close your account, how wallet and bank transactions are checked, and what access rules apply in…

Account conductPayment checksPrivacy dutiesLocal-law access

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What Our Indonesia Terms Cover

v87 web Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Terms & Conditions set the agreement between you and us when you create or use an account. They describe eligibility, phone verification, password care, permitted account activity, wallet ownership, transaction checks, game access and the steps for raising a dispute. You must use your own

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details and payment route; a DANA, OVO, GoPay or QRIS account should match the account information we hold. Bank transfer and virtual account deposits may require receipt checks before the balance changes. We may pause access while checking unusual activity or a payment mismatch. Any access
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or eligibility decision depends on local law, and where local law permits, these terms apply to your use of the lobby.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

TERMS HELP DESK

Get Help With Account Terms

A clear contact route matters when a rule affects your account, so we connect terms questions with the same support path used for login and wallet…

ACCOUNT SAFEGUARDS

How We Apply These Account Rules

Terms & Conditions work properly only when the handling behind them is clear. We use account details to operate access, check ownership and respond to requests connected with payments or policy.

Data handling

We use your submitted name, phone details, account activity and payment references to provide access, check ownership and answer policy requests. We do not need your wallet PIN or one-time code for a terms enquiry. Send only the details needed to identify the account and transaction.

Cookie choices

Cookies help keep your session connected while you move from login to the lobby and help us remember necessary account settings. Browser controls let you clear or restrict cookies, although some account functions may stop working when essential session cookies are blocked.

Account security

You are responsible for keeping your password, phone and verification codes private. We may ask you to complete phone verification before account access or a sensitive change. If you suspect someone else used your login, contact live chat promptly and stop sharing codes with anyone.

Record retention

We retain account, payment and support records for operational, dispute and legal needs, then remove or anonymise them when they are no longer required. A DANA receipt, QRIS reference or bank transfer record may remain attached to a transaction history during that period.

Data change request

To correct an account detail, email us from the address connected with your account and identify the field you want changed. We may request phone verification before editing it, because accurate account details are part of the Terms & Conditions and payment checks.

Policy contact

Questions about interpretation, suspension, closure or access should go to live chat or email rather than a payment wallet. Include the clause, date and account phone number. We explain the next step in writing and apply any eligibility decision where local law permits.

Terms & Conditions Questions Answered

These answers address the points you are most likely to search before opening an account or continuing to use the lobby. They do not replace the full Terms & Conditions, because the complete wording controls your agreement with us. If your situation involves a payment mismatch, account closure or local eligibility, contact support with the relevant account and transaction details.

You can open the Terms & Conditions from the policy link on v87 web before creating an account and while signed in. Read the full text before completing phone verification. If a clause is unclear, contact live chat or email from 09:00 to 22:00 WIB for a written explanation.

You must provide accurate account details, control the registered phone and satisfy the eligibility rules stated in the terms. Access depends on local law, so you should check whether the service is permitted in your location. We may ask for phone verification before allowing account access.

Yes. The Terms & Conditions require payment routes to belong to you and match the account details used for the transaction. DANA, OVO, GoPay and QRIS references may be checked when a balance or status is disputed. Do not send wallet PINs or verification codes.

Contact us promptly through email or live chat and identify the detail that needs correction. We may pause a sensitive change until phone verification is complete. An inaccurate name, phone number or payment reference can delay account access or require a bank transfer receipt check.

We may restrict or suspend an account when the terms require a security, ownership or payment check, including a mismatch involving a virtual account or bank transfer. We explain the next step through support where possible. Any access decision remains subject to local law.

Send an email from the address connected with your account, state the requested correction and include your registered phone number. We may ask for phone verification before changing personal details. Do not attach passwords, wallet PINs or one-time codes to a data request.

Ask support through live chat or email and provide your registered phone number. We will explain any pending transaction, identity check or record-retention step before closure. A payment receipt may need to be matched first, and closure remains available where local law permits.

v87 web Terms & Conditions for Your Account

Get Help With Account Terms

How We Apply These Account Rules

Data handling

Cookie choices

Account security

Record retention

Data change request

Policy contact

Terms & Conditions Questions Answered

01 Where can I read the v87 web Terms & Conditions?

02 Who can use v87 web under the Terms & Conditions?

03 Do the Terms & Conditions cover DANA, OVO, GoPay and QRIS?

04 What happens if my account details are inaccurate?

05 Can v87 web suspend access under its Terms & Conditions?

06 How do I request a change to my account data?

07 How can I close my v87 web account under the Terms & Conditions?

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